Hello, Dune Pro Backers!
We just wanted to reach out and let you all know that we have a bit of news to share. We have heard from our contacts in China that our factories will be able to open and begin production the first week of March. While this is great news, we also have to make sure everyone understands that due to Chinese government regulations, anyone who enters China is not allowed to leave without being placed into a 14 day quarantine. This means that if we were to restart manufacturing on our case next week, we would still be unable to safely send a member of our team to oversee the production and ensure quality. As you all know, we have taken great pains to make sure our backers are getting the best quality product we can offer. This is still our mission, and therefore we are unwilling to green-light manufacturing without the proper supervision. Given this situation we are going to have to wait until after the Chinese government lifts their travel regulations. While it is impossible to predict when this will happen, we are very hopeful that it will be soon.
Once we are finally able to resume manufacturing and ensure quality, we are very confident that the process will not take more than 3 weeks to finish and release. 1 week for production, 1 week for color anodization, and 1 week to pack and ship the case to our backers.
We want you all to know that we are very appreciative of everyone in our community. We understand that this process has been very frustrating and that many are looking for more concrete answers. Please trust us when we tell you that we are providing all the information that we can, and we will continue to try to answer your questions to the best of our ability. Thank you for your continued support and patience. It really means a lot.